Troubleshooting Guide: Captcha Verification Issues
Captcha is a security mechanism used on websites to distinguish between human users and automated bots or malicious programs. It serves as an essential security measure to protect your online experience, and we appreciate your cooperation in completing this verification process.
If you are having trouble with solving the captcha:
If you encounter difficulties with solving the captcha, please follow these steps to help resolve the problem:
Unsupported Browser: Ensure that you are not using Internet Explorer, as this browser is not supported for captcha verification. We recommend using popular and updated browsers like Google Chrome, Mozilla Firefox, or Microsoft Edge.
Update Your Browser: Make sure you are using the latest version of your preferred browser. Outdated versions might have compatibility issues with the captcha system.
Disable Browser Extensions: Some browser extensions can interfere with the captcha process. Temporarily disable any third-party extensions, ad-blockers, or similar add-ons, and try the captcha again.
Mobile Browsing: If you are accessing the website from a mobile phone, check that your browser is not in desktop mode. Using the correct mobile mode is essential for optimal captcha performance.
If you have tried the above suggestions and still face problems with captcha verification, please don't hesitate to contact our support team. Provide as much detail as possible about the issue you encountered, and we will be glad to assist you further.