This long-established appliance service business has provided diagnosis, repair, and maintenance of major household appliances throughout Southwestern Ontario since 1986. Operating for nearly four decades under continuous ownership, the company serves residential homeowners and commercial clients, including property management firms, with licensed technicians qualified on both gas and electric appliances. Its reputation for honest, dependable service has been built almost entirely through word-of-mouth referral, with no meaningful investment in marketing.
The business runs as a mobile service operation with no dedicated commercial facility, keeping fixed overhead minimal and margins stable. Two full-time service technicians, both with the company since 1994, handle daily service delivery, while ownership provides oversight and administrative support on a part-time basis. Established scheduling and accounting systems support consistent day-to-day operations, and inventory requirements are modest.
Revenue is generated through service calls, labour, and replacement parts, producing a straightforward fee-for-service model with no meaningful customer concentration. Approximately 80% of revenue is derived from residential customers and 20% from commercial accounts. Demand is largely non-discretionary, as appliance repair is an essential household service supported by the rising cost of replacing appliances outright.
- Nearly 40 years of continuous operation with a loyal, highrepeat customer base.
- Two longtenured licensed technicians deliver service with limited owner involvement.
- Assetlight mobile operating model with no facility lease and low fixed overhead.
- Immediate upside through marketrate pricing, added technician capacity, and firsttime marketing investment.
Further information available upon execution of NDA.
