Founded in 2002, this company is a firmly established, pandemic-proof business that provides a diverse suite of value-added IT support services exclusively to commercial clients across a wide array of industries, with a focus on hospitality.
Thanks to its wide range of services, proven track record, and stellar reputation for quality and client care, the company receives an extremely high amount of referrals and repeat business (approximately 90% of revenues) in the form of contractual maintenance and support, non-contractual maintenance and support, as well as license subscriptions. As a result, the company has been consistently profitable since inception, boasting very attractive EBITDA margins of up to 33%.
Contributing further to the company’s success is a dedicated team of experienced employees, including two technicians, known to clients for their commitment to superior quality of service. To increase the team’s efficiencies, the company utilizes well-documented systems and processes to ensure strong project management skills and effective cost-management strategies.
The company's services are primarily remote, allowing for unrestricted geographic growth. Additionally, there are numerous other growth opportunities present that, coupled with its reputation and experience, provide a platform for continued growth and success.
Overall, this is a highly profitable and well-established IT services provider with a strong track record of success. With its commercial focus, long-term client relationships, diverse service offerings, experienced team, and ample growth opportunities available, this company presents an excellent investment opportunity for the right purchaser seeking to enter or expand in the IT support services market.
