Franchise Spotlight: Tech Services
With such a large number of Canadians owning a computer, franchising offers a robust business model in the fast-growing, competitive Tech Services sector.
WIth 85% of Canadians accessing the internet using a desktop or laptop (based on a survey reported on in 2020 by Statistia), there is a high demand for computer parts repair and retail services as well as network support and internet security organizations. Franchisees interested in investing in the tech services franchise market will find there are many options available to them.
With over 43,000 companies in Canada specializing in Information Communications Technology (according to the Canadian Government website) and over 39,000 of those focusing on software and computer services, the tech services industry is an exciting and potentially lucrative one to enter.
TeamLogicIT is one business who have successfully franchised in America and are now looking to expand their services into Canada, offering tech-savvy franchisees an established and well branded business model. For franchisees interested in using technology to enable larger businesses to conduct effective consumer outreach with a focus on supporting local businesses, GetintheLoop is a chain that has launched in every province in Canada and is keen to continue growing.
Tech Services Industry Analysis
The tech services sector is an important and necessary industry. As long as people use technology, they will need the support and services which this industry can provide. The prior experience franchisees will require varies, but most companies are interested in people who have a passion for customer service and an interest in technology, rather than specific IT qualifications. Experience in this sector will certainly be beneficial, however, as well as an enthusiasm for keeping up to date with changes in the sector.
Although focused on technology, the tech services industry is also hugely people based - individual consumers and businesses both regularly outsource their technology needs and this can result in repeat business if customer satisfaction is high. Good communication and organisation skills will be invaluable as new franchisees enter this sector. There is a range of working options - full and part-time, home-based and even mobile services. With such variety, there is sure to be something of interest for technology-minded and enthusiastic franchisees looking to enter the tech services industry.