Franchise Spotlight: Mail and Courier
In the competitive Mail and Courier sector, franchising offers a robust business model.
The courier and local delivery services in Canada have a market size of over CA$12billion, with over 16,000 businesses competing for a slice of the action (Ibis World). The mail and courier sector includes businesses that collect, pack, sort, transport and deliver parcels, letters and a wealth of other specialist items.
Ranging from single to high-volume orders from both individuals and businesses, this is a sector that is in constant demand. In order to compete in this industry, some businesses have diversified their services to offer labelling, mailbox rentals, document shredding, as well as printing and faxing.
Consumer expectations in this industry are high and technological advances, such as GPS and parcel tracking and updating for customers, have increased the need for efficiency and effectiveness in this sector. With worldwide retail e-commerce sales predicted to reach over $6trillion by 2023 (Statista), the market for the delivery and transportation of goods services looks set for continued growth. Fast, affordable and safe delivery services are in high demand, making the mail and courier industry a lucrative sector to enter.
Fastway Couriers Canada is a business that offers franchisees exclusive rights within their territory and is one of the leading franchisors, boasting over 1500 franchises in 11 countries. Navis Pack & Ship is a warehouse-based franchise that provides solutions for businesses who need to ship difficult items which more commercial couriers can’t handle.
Mail and Courier Industry Analysis
Mail and courier franchisees are entering a competitive industry and will benefit greatly from the marketing and banner of an established and well-regarded brand. Whether individuals are looking to send smaller items or businesses are interested in couriering large volumes of various sizes and values, customer expectations will be high; speedy and safe delivery will be imperative. Experience in the industry is often not specified but rather organizational skills, business acumen and excellent communication and customer service skills will be beneficial.
With a range of franchise options available at varying start-up costs - from high street mail and courier franchises, to those operating online and mobile businesses - franchisees have a wealth of opportunities available to them when entering this lucrative and competitive industry.